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Our story
A family saleroom since 1887
Heritage & Hearth began in a single room above a bookbinder's shop in St James's, where Edmund Hartley sold the contents of country houses to the families who were filling their own. His daughters kept the hammer in the family for three generations, and the house still sells from the same neighbourhood.
Today we run timed online sales every month, with live sales of fine art and antiques in the autumn and the spring. Each lot is catalogued by a specialist, photographed in the saleroom and described with its condition and provenance, so that you can bid without having to travel.
Alongside the sales, a shop offers fixed-price pieces from the same saleroom: silver, glass, jewellery and small furniture that did not need an auction to find a home. One account, one cart and one delivery cover both.
What we do
- Valuations for sale, insurance and probate, free and without obligation.
- Collection from your home anywhere in the country, or delivery to the saleroom.
- Careful packing and shipping for buyers, in the country and abroad.
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Consign with us
Sell with Heritage & Hearth
Whether you are clearing a house, selling a single piece or building a collection, a specialist will look at what you have and tell you honestly what it is worth and where it should be sold.
- Send us photographs. Use the valuation form: a few pictures, the dimensions and what you know of its history are enough.
- Receive an estimate. A specialist replies within two working days with a free, no-obligation valuation and the sale that suits the piece.
- We catalogue and sell. We collect, photograph, describe and promote the lot, then sell it in an online or live sale.
- Get paid. Consignors are paid within thirty-five days of the sale.
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Bidding with Heritage & Hearth is free, takes a few minutes to set up, and can be done from anywhere. This guide explains each step, from registering to collecting your lot.
1. Register
Create an account with your name, address and a telephone number, and log in. You must be registered before you can bid. Registration is free; we may ask for proof of identity or a bank reference before you bid on the larger lots.
2. Find your lots
Browse a sale by department, search the catalogue, or follow the lots you like with the heart on each picture. Every lot carries an estimate, a description, a condition report, its provenance and several photographs. If something is not clear, ask the department for more pictures or a call before you bid.
3. Place a bid
On a lot page, press the bid button to bid the next increment, or choose Place max bid and enter the highest price you are willing to pay. We then bid for you, one increment at a time, only as far as needed to keep you in front, and never beyond your maximum. Your maximum stays private.
| Current bid | Increment |
|---|---|
| Up to € 500 | € 10 |
| € 500 to € 2,000 | € 50 |
| € 2,000 to € 10,000 | € 200 |
| € 10,000 to € 50,000 | € 1,000 |
| Above € 50,000 | € 5,000 |
4. How a lot closes
Each lot has its own closing time, shown by the countdown on the page. A bid placed in the last three minutes extends the lot by three minutes, so that everyone can answer. When the countdown ends, the highest bid wins, provided the reserve (the confidential minimum the seller has set) has been met.
5. If you win
We email you an invoice the day after the sale with the hammer price, the buyer's premium and any shipping. You can pay by card or bank transfer from your account, under Won auctions. See the buyer's guide for payment, collection and shipping.
Good to know
- A bid is a binding contract: it cannot be withdrawn once the lot has closed.
- The estimate is a guide, not a price: lots often sell below or above it.
- You can follow your bids at any time under My bids in your account.
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Everything a buyer needs to know about premiums, payment, shipping and collection.
Buyer's premium
A buyer's premium is added to the hammer price of every lot: 25% up to € 100,000 and 20% above, VAT included. The premium is shown in your cart and on your invoice before you pay. Lots from the shop at a fixed price carry no premium.
Condition and estimates
Lots are sold as seen, without a guarantee of condition. Each description is written by a specialist and each lot has a condition report; we recommend that you read it, study the photographs and ask us for more detail. Estimates are a guide to the price we expect a lot to reach and are not a valuation.
Payment
Invoices are payable within seven days of the sale. We accept credit and debit cards and bank transfer. Lots are released once the payment has cleared.
Collection
You can collect your lots at the saleroom, 12 Saint James's Place, London, Monday to Friday between 10 am and 4 pm, with the invoice and a photo ID. Please book an appointment for furniture and large items. Lots not collected within fourteen days are moved to storage at the buyer's expense.
Shipping
We pack and ship small objects, silver, jewellery, books and pictures worldwide by insured courier, and arrange specialist carriers for furniture. Shipping is quoted at checkout or on request, and your lots travel only once they are paid for.
VAT and export
Buyers outside the United Kingdom may be exempt from VAT on the premium and, for some lots, on the hammer price when the goods are exported. Ask us before you bid. Some items need an export licence, which we can help you obtain; the buyer is responsible for any import duties.
Questions
Our client services team answers questions about a sale, a lot or an invoice from Monday to Friday, 9 am to 5.30 pm.